Privacy Policy

Last updated: 28 October 2026

1. Introduction

Emirates Electro Electrical Installations (“Emirates Electro”, “we”, “our” or “us”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored and disclosed when you visit our website, https://emirateselectro.com/, or contact us about our electrical installation, villa maintenance, handyman, skilled manpower and solar PV operation and maintenance services.

2. Who We Are

Business name: Emirates Electro Electrical Installations
Business address: Office 148, Plot 22, Mussafah M49, Abu Dhabi, United Arab Emirates
Telephone: +971 50 612 9475
Email: sales@emirateselectro.com

Please contact us using the details above if you have questions about this Privacy Policy or the handling of your personal information.

3. Information We May Collect

We do not currently provide a website enquiry form or use Google Analytics, Microsoft Clarity or advertising tracking pixels.

Depending on how you interact with our website, we may receive or process the following information:

  • Information you provide: Your name, telephone number, email address, company details, project location and information about the services you require, when you contact us by telephone, email or WhatsApp.

  • Technical information: Information that may be processed by our website hosting provider or security systems, such as IP address, browser type, device information, access timestamps and security logs.

  • Website preferences and cookies: Limited information stored by essential website functions, where applicable.

We aim to collect only information reasonably necessary for the relevant purpose.

4. How We Use Information

We may use relevant information to:

  • Respond to enquiries and requests for service.

  • Discuss project requirements and prepare quotations.

  • Communicate about potential or ongoing work.

  • Maintain website functionality, security and reliability.

  • Address technical problems, misuse or security incidents.

  • Comply with applicable legal obligations.

We do not use website information for targeted advertising through tracking pixels or sell visitors’ personal information.

5. WhatsApp and Other Communication Channels

Our website provides links that allow visitors to contact us through WhatsApp.

If you select a WhatsApp link, you will be directed to WhatsApp or the relevant application or website. Information you submit through WhatsApp may be processed by WhatsApp and its associated service providers under their own privacy terms.

Please avoid sending sensitive personal information unless it is necessary for your enquiry.

We may also receive information through direct telephone calls and emails. The information you choose to share will be used to address your enquiry and manage any subsequent business communication.

6. Cookies and Similar Technologies

Our website is not intended to use Google Analytics, Microsoft Clarity or advertising tracking pixels.

WordPress, Elementor, the active theme, hosting infrastructure and security services may use cookies or similar technologies required for website functionality, security or administration.

The actual cookies and technologies used depend on the website configuration. We will review these periodically and update this policy if our practices change.

If non-essential analytics, advertising or other tracking technologies are introduced, we will assess the applicable consent and disclosure requirements before using them.

7. Sharing of Information

We may share relevant information with:

  • Website hosting, maintenance and security providers where necessary to operate the website.

  • Communication providers when you choose to contact us through their services.

  • Professional advisers or competent authorities where required for legitimate legal or regulatory purposes.

We do not sell personal information or disclose it to third parties for their independent marketing purposes.

Where service providers process personal information on our behalf, we aim to use appropriate safeguards.

8. International Processing

Some website, hosting or communication providers may process information in countries outside the United Arab Emirates.

Where applicable, we will assess relevant legal requirements and safeguards for any transfer or processing of personal information outside the UAE.

9. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing business relationships, maintaining relevant records and meeting legal obligations.

Retention periods may vary depending on the type of information and the circumstances.

We take reasonable measures to protect information against unauthorised access, loss, misuse or disclosure. However, no website or electronic communication method can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable law, you may have the right to request access to, correction of or deletion of personal information concerning you, or to request that certain processing be restricted or stopped.

You may contact us using the details in this policy to make a privacy-related request. We may need to verify your identity before responding and may retain information where legally required.

11. Third-Party Websites

Our website may link to third-party websites or services, including WhatsApp. We are not responsible for the privacy practices of third-party services. Please review their own privacy policies before providing information to them.

12. Changes to This Policy

We may update this Privacy Policy when our website, services or legal obligations change. The updated version will be published on this page with a revised “Last updated” date.

13. Contact Us

For questions or requests concerning this Privacy Policy, contact:

Emirates Electro Electrical Installations
Office 148, Plot 22, Mussafah M49, Abu Dhabi, United Arab Emirates
Telephone: +971 50 612 9475
Email: sales@emirateselectro.com

Website: https://emirateselectro.com/